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Attendant Disable Outgoing Access |
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Attendant Override |
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Automatic download of DDS/Flex button information |
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Call Forwarding |
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Call Park |
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Call Transfer |
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Caller ID Window |
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Camp On |
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Color-coded DSS/BLF |
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CO Line Queuing |
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Conference |
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Custom Messages |
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DSS Buttons |
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DSS Programming |
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Fixed Buttons |
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Flash |
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Flexible Buttons |
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Greeting Banners |
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Hold |
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ICLID Call Management Table |
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ICLID Setup |
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Macro Function |
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Message Waiting |
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Name in Display |
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Phone Directories |
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Quick Keys |
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Redial Function |
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Sorting Station Speed Numbers |
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System Time and Date |
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View 40 or 69 stations at-a-glance |
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Voice Mail Screen |
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In today’s fast paced work environment, the ability to process calls quickly and
efficiently is critical to any company’s success.With
DiscoveryDesktop, optimal efficiency and increased productivity is
merely a click away.
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DiscoveryDesktop is a computer-telephone integration system that
links a Vodavi attendant station* with a personal computer by transferring many
of the telephone functions to the PC.
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This provides users with an efficient
answering environment to process calls using the PC screen as a visual guide.To
navigate the DiscoveryDesktop attendant console, users may use their
mouse or keyboard by clicking on the desired button or entering a phone number
in the dial window. In addition, the extensions represented in the display
window are conveniently color-coded to easily identify the status of each line.
DiscoveryDesktop was designed to run in a Windows® environment, so
users can handle calls while working in other Windows programs. A scrollable,
sortable display window allows the attendant to monitor up to 492 stations simultaneously.
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DiscoveryDesktop is a user-friendly system designed for swift, accurate call handling.
Ideal for attendants, incoming and outgoing calls are handled with ease.
It only takes one or two clicks of the mouse to activate Call Transfer, Hold, Call Park,
Camp On, Message Waiting and Call Forwarding.
DiscoveryDesktop is easy to navigate with quick keys on the key board
without using the mouse. (F1-F12 simulate the first 12 flexible buttons)
View 40 or 69 extensions at a time in the extensions window, depending on
preference. Connected Call and Notes Display View Caller ID information for all
connected calls at a glance and attach notes to them for quick reference. This
feature helps the attendant manage multiple parked calls.
View Caller ID information for all connected calls at a glance and attach
notes to them for quick reference. This feature helps the attendant
manage multiple parked calls.
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DiscoveryDesktop provides extension status at-a-glance.
Extensions-in-use display in red, stations in Do-Not-Disturb display in yellow
and idle stations display in gray.
DiscoveryDesktop is capable of displaying custom greetings based on
Caller ID information of up to four tenant phone numbers. If Caller ID does not
match a programmed tenant number, no greeting will be displayed.This feature
helps the attendant know how to answer the phone.
Users can download DSS Labels, Flex Codes and LED status directly from the KSU
with a single mouse click.
In addition, the DSS information will automatically populate in the directory
window, so the attendant doesn’t have to create an extension list from scratch.
DiscoveryDesktop has 8 fixed buttons and up to 30 flexible buttons,
depending on the digital telephone.The flexible buttons can be programmed to
provide one-touch access to frequently dialed extensions, speed dial numbers, or
system features such as call park, all-call-page, and much more.
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