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Small Business Voice Mail Systems
Automated attendant for operator-free call answering and transfer
2,4,6 or 8 ports
Easy to upgrade in 2 port increments
Automatic configuration of integration with common telephone systems.
Unlimited number of mailboxes
Up to 70 hours of storage
System setup and administration via a telephone set or laptop PC
Windows-based setup and data-base administration software
Automatic Fax Detection routes incoming faxes to fax extensions
Park and Page option announces unanswered calls over in-house paging system
Custom call routing allows creation of site-specific menus
Request extensions with convenient dial-by-name feature
Flag messages with special delivery options
 
The way in which incoming calls are handled can make or break a growing business. You need to ensure that calls are correctly routed and messages are reliably delivered. You need to know that callers can get through during busy times and off hours. You Need a voice messaging system that is fully featured, yet affordably priced.
Compact, Economical
Starplus Dispatch is a self-contained voice processing system that delivers large capability in a compact and economical package. With two to eight ports, up to 70 hours of storage and an unlimited number of voice mailboxes, Dispatch is the perfect choice for the small to mid-sized organization. Plus, Dispatch can grow as your needs grow - the system can start as small as two ports and expand up to eight ports.
 
Automated Attendant
Dispatch can manage communications without a live operator. Dispatch will greet callers with an introduction, ask them to enter an extension or select from options and even ask for the caller's name before transferring, so the recipient may screen the call. Dispatch can park a call in a hold location so you can announce the call over your in-house paging system. Plus, Dispatch can provide frequently requested information such as directions to your facility.
 
Simple, Versatile
Voice Mail

Custom call routing lets you tailor options and menus to your site. Users can easily customize personal greetings to convey availability based on time-of-day, day-of-week or as needed. Up to 100 system-wide distribution lists can be set up by the administrator, plus users can program up to nine personal distribution lists per mailbox.
 
Easy Administration
Dispatch has a Windows-based setup screen that makes installation and administration a snap from a laptop computer. Programming can also be done from a telephone set, even from an off-site location. With the "Quick Pick" list, integrations with several popular telephone systems is easily implemented. Mailboxes, message waiting strings, transfer strings and time-of-day greetings are automatically implemented.


The optional STS On-Board Voice Mail System Enhances Productivity With Key Features Such As:
Dial-by-Name Auto-Attendant – Allows callers to direct themselves to the appropriate person without the help of an operator. If callers know their extension they can dial it at any time and thus bypass the auto-attendant.
Menu Routing – Route callers more efficiently (Example, for Sales, press 1, for service, press 2, etc.) Up to 5 menus available.
RAN Announcements – Play messages to your callers while they are waiting to speak with someone
Fax Tone Detect – Automatically detects an incoming fax and forwards it to a designated fax machine.
Voice Mail User Productivity Features Include:
Message Wait Light - Light indicates new voice mail messages
Message Storage - Save a message for future reference
Message Forwarding - Direct messages to the proper people quickly and efficiently
Call Forwarding - Have incoming calls forwarded directly to your mailbox. Users can program this themselves without having to consult the system administrator
Pager Notification - Users can choose to be paged if there is a new message in the system (up to 18 digits)
Remote Access - Check your voice mail messages from any touch-tone phone
Live Call Screening Option - (Answering Machine Emulation) Listen to messages as they are being recorded and pick up the phone if you want to speak with the caller
Change Personal Greetings - Recorded name, personal greeting, and temporary greeting are controlled by the user
Date and Time Stamp - Find out when a message was left
Password Control - Change the password at any time
OneTouch Record - Record important conversations for future reference

 
STARPLUS STS optional In-Skin Voice Mail Card


This STS solution makes voice mail a refreshingly affordable option for any small business. It plugs right into the phone system itself, eliminating the need for more expensive external equipment.
 
 
This 8-port system has 64 mailboxes and 3 hours of message storage, expandable to 9 hours.